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Terms & Conditions

Introduction

These Terms & Conditions govern the use of the website and services offered by The Malibu Retreat ("we", "us", "our"). By accessing our website, booking a stay, or hosting an event at our location, you agree to be bound by these terms and conditions and our Privacy Policy.

Use of the Website

  1. Acceptable Use: You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

  2. Intellectual Property: The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws and are owned by The Malibu Retreat, unless otherwise stated. You are prohibited from copying, downloading, reproducing, republishing, or transmitting any of the material on this website without prior written consent from us.

Bookings and Cancellations

  1. Reservations: All bookings at The Malibu Retreat are subject to availability and we reserve the right to decline any booking at our discretion.

  2. Deposits and Payments: A deposit is required to secure your booking. Full payment must be made prior to arrival according to the payment schedule outlined in your booking confirmation.

  3. Cancellation by You: If you need to cancel your booking, please contact us as soon as possible. Cancellations received [30 days] or more prior to the arrival date will incur a [percentage] cancellation fee. Cancellations received within [30 days] of the arrival date will not be eligible for a refund.

  4. Changes by Us: In the unlikely event that we need to make changes to your booking, we will advise you at the earliest possible date. If for any reason beyond our control we are unable to provide you with the booked property, we will offer an alternative of comparable standard or will refund you in full.

Guest Responsibilities

  1. Conduct: Guests are expected to respect the property and privacy of other guests. Any kind of disruptive behavior, excessive noise, or violation of our policies may result in the termination of your stay without a refund.

  2. Damage: Guests are responsible for any damage they cause to the facilities or furnishings during their stay. We reserve the right to charge for any damage incurred.

Limitation of Liability

  1. General: The Malibu Retreat is not responsible for any personal injuries, damages, or losses sustained by guests except where such damage is legally proven to be caused by our negligence.

  2. Force Majeure: We are not liable for failure to perform our obligations if such failure is caused by something beyond our reasonable control (e.g., natural disasters, acts of war or terrorism, epidemic or pandemic, and so forth).

Indemnification

You agree to indemnify and hold The Malibu Retreat and its employees and agents harmless from and against any breach by you of these Terms & Conditions and any claim or demand brought against The Malibu Retreat by any third party arising out of your use of the services and/or any content submitted, posted, or transmitted through the services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by The Malibu Retreat in consequence of your breach of these Terms & Conditions.

Website Host

The Website is hosted on Wix.com, which provides the online platform that allows us to provide services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall and provide a secure HTTPS access to most areas on their service.

Miscellaneous

  1. Changes to Terms & Conditions: We reserve the right to modify these Terms & Conditions at any time. Changes and clarifications will take effect immediately upon their posting on the Website.

  2. Governing Law: These Terms & Conditions and any disputes related to these terms or your use of the Website and services shall be governed and construed in accordance with the laws of the State of California, specifically acknowledging local statutes and ordinances of Calabasas.

Contact Information

Questions about the Terms of Service should be sent to us at inquiry@themaliburetreat.com or by mail at:

The Malibu Retreat

25832 Piuma Rd
Calabasas, CA 91032

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